SCO Family of Services Ottilie Jamaica
SCO Family of Services Ottilie is a residential mental health program in Jamaica, Queens. The center serves young people ages 10 to 21 and is one of 192 SAMHSA-listed facilities across New York City. It combines around-the-clock supervision with an on-site school and family-focused care.

SCO Family of Services Ottilie Residential Treatment Facility operates round-the-clock care in Queens for young people from age 10 through 21, including children, adolescents, and young adults living with significant emotional difficulties and developmental delays. Of the community-based residential mental health options outside a hospital, this level of care is the most intensive. On-site schooling and supervision at all hours are defining features of this residential rehab in New York City. Engaging families is a core priority, and the team practices trauma-informed care with the goal of helping residents prepare to rejoin their communities.
Care follows an organized clinical approach that brings together mental health treatment, support for emotions and behavior, medical care, and training in skills that foster development. Young people at the facility go to the Theresa Paplin School on campus, a special education program shaped around what each student requires. Combined, these elements help residents find steadiness, improve how they cope, and develop what they need to live with more independence.
Programs and therapies at Ottilie
The center offers residential rehab for young people, with counseling delivered one-on-one and in groups. Cognitive behavioral therapy and dialectical behavior therapy help residents work on emotional regulation and thinking patterns, while family therapy keeps caregivers engaged in the process. Life skills training rounds out the program. For families comparing residential rehab centers in New York City, the on-site school and 24-hour staffing here are the defining features.
The six-acre campus is designed with safety and growth in mind, and residents are supervised at all hours in a supportive setting that centers on empowerment. Building job readiness and independent living skills are leading priorities, getting residents ready for the period after treatment. Typically a stay runs roughly 30 days, with each person's needs influencing how long it lasts.
- Cognitive Behavioral Therapy
- 1-on-1 Counseling
- Life Skills
- Individual Treatment
- Group Therapy
- Dialectical Behavior Therapy
- Trauma Informed
- Family Therapy
Who Ottilie in Jamaica serves in Jamaica
- Young people ages 10 to 21, including children, adolescents, and young adults
- Boys and girls with serious emotional challenges
- Young people with developmental delays or neurodiversity
- Residents working on anger, anxiety, depression, or trauma
- Families who want to stay involved in treatment
- English- and Spanish-speaking households
The Jamaica campus and setting
This program occupies a six-acre campus located in Jamaica, Queens, designed to support safety, personal growth, and wellbeing. Rooms have air conditioning and come as private or shared. The grounds house the Theresa Paplin School, which lets residents go to class without traveling off-site. Set in Jamaica, New York, the campus gives residents a structured setting to practice everyday living skills.
Paying for Ottilie residential care
Private-pay rates appear in the center's listings, so confirm up-to-date costs with the program itself before you make any plans. If coverage is on your mind, ask whether New York's state Medicaid program could apply to a residential mental health stay for a young person. Families weighing costs for residential rehab centers in New York City should ask for a written fee schedule. Calling the helpline can help you organize the questions to raise with the center.
Questions about the Ottilie program
- In what ways does the Theresa Paplin School on site work together with clinical treatment?
- What does family involvement look like during a 30-day stay?
- How are neurodivergent residents and those with developmental delays supported?
- What are the current cash pay rates, and what do they include?
- How are admissions decisions made for someone outside Queens?


More centers you can compare
-
BronxNY
NYC Health + Hospitals
4.1/519 Google reviews
Typical stay 5 days
NYC Health + Hospitals Bronx provides detox and outpatient care for mental health and substance use issues.
- Detox
- Outpatient
Joint Commission accreditation View center
-
New YorkNY
Elev8 Centers of New York
4.6/5109 Google reviews
Typical stay 30 days
Elev8 Centers of New York is a detox and residential program in Manhattan.
- Residential Rehab
- Detox
-
BrooklynNY
Ember Health
5.0/55 Google reviews
Typical stay 90 days
Ember Health Brooklyn is a rehab center in New York City that focuses on depression.
-
New YorkNY
William Alanson White Institute
4.2/59 Google reviews
Typical stay 30 day
On the Upper West Side, William Alanson White Institute Clinical New York provides outpatient therapy.
- Co-Occurring Mental Health
- Outpatient
-
New YorkNY
Addiction Institute at Mt Sinai West
3.1/520 Google reviews
Typical stay 7 days
This page covers the Addiction Institute at Mt Sinai West Inpatient Detoxification Unit on 10th Avenue.
- Residential Rehab
- Detox
- Outpatient
Joint Commission accreditation View center
-
BronxNY
Camelot
Typical stay 30 days
Camelot - Williamsbridge Family Inn Bronx is an outpatient program on East 211th Street.
- Outpatient

Questions people ask
What is the SCO Family of Services Ottilie Jamaica program?
This Jamaica, Queens program offers round-the-clock residential mental health care for young people from 10 to 21 who face significant emotional difficulties and developmental delays. Clinical care, a special education school on the grounds, medical services, and training in independent living skills all come together at the center. SAMHSA FindTreatment.gov lists it among 192 facilities in New York City.
How long do residents usually stay at Ottilie?
According to the center's own information, a typical stay runs roughly 30 days. Length can differ depending on what a resident needs and how they progress. It is worth asking the program directly how they decide length of stay and what takes place at discharge.
Does Ottilie accept Medicaid or insurance?
The center lists private-pay rates. It does not list insurance or Medicaid details in the available information. To check whether the state Medicaid program or a private plan could help, contact the program and ask for its current payment policy in writing.
What therapies does the Ottilie program use?
Services cover one-on-one counseling along with family counseling group counseling cognitive behavioral therapy dialectical behavior therapy, and training in life skills. Treatment is trauma-informed and adjusted for each individual. Residents also go to the Theresa Paplin School on campus, a special education program shaped to fit what each student needs.
What questions are worth asking when I phone the SCO Family of Services Ottilie Jamaica center?
Ask about admission criteria for the 10-to-21 age range, the current cash pay rates, and how the on-site school day is structured. Also ask how family therapy sessions are scheduled and what discharge planning looks like after the typical 30-day stay. Writing your questions down before the call helps you compare answers.